B2B eCommerce Platform Integrated with Your ERP

The Portal People platform is a B2B eCommerce platform designed to integrate directly with ERP systems such as Sage 200, Datafile, and NetSuite. It Provides a secure online portal where trade customers can log in, view their own prices and account data, and place orders that are sent back to the ERP for processing.

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What is the Portal People eCommerce platform?

Portal People is a B2B eCommerce platform designed for wholesalers, distributors, and manufacturers who rely on ERP systems for pricing and order processing. It integrates with Sage 200, Datafile, and NetSuite, allowing trade customers to log in, view personalised prices and account data, and place orders that sync back to the ERP.

The ERP remains the system of record. The Portal People platform acts as the eCommerce and account management layer on top of it.

Optimal Business Applications For B2B eCommerce Portals

Wholesalers

Customised for wholesalers, our software offers a complete customer self-service solution, encompassing stock management, matrix pricing, and robust account management.

Distributors

Tailored for distributors, our software provides real-time online stock tracking by branch, live individual pricing, efficient account administration, and seamless payment processing.

Service Companies

Specially designed for service companies, our software offers features like contract management, automated invoicing, engineer certifications, servicing, route planning integration, and asset tracking.

Common Questions About Our B2B eCommerce Platform

How does a B2B ERP-integrated eCommerce portal work?

A B2B ERP-integrated eCommerce portal connects directly to your ERP system, allowing trade customers to place orders online using live ERP data.

The ERP remains the system of record, controlling products, pricing, customers, and order processing, while the portal acts as the customer-facing ordering and account interface.

Who Is This Platform For?

The Portal People eCommerce platform is designed for:

  • B2B wholesalers and distributors
  • Manufacturers selling directly to trade customers
  • Businesses using an ERP to manage products, pricing, customers, and orders
  • Companies that need customer-specific pricing and account visibility online
Who Is This Platform NOT For?

The Portal People Platform is not designed for:

  • Simple B2C stores with flat pricing
  • Businesses without a back-office ERP or stock system
  • One-size-fits-all SaaS shops with no integration requirements
Does the eCommerce portal replace our ERP?

No.

Your ERP continues to manage products, pricing, stock, customers, credit limits, and order processing.
The eCommerce portal simply exposes the relevant ERP data securely to the right customers online.

How does customer-specific pricing work?

Customer pricing is managed in the ERP, not the website.

When a customer logs in, the portal identifies their ERP account and displays prices pulled directly from ERP price books or pricing rules. This ensures pricing consistency across online orders, sales reps, and phone orders.

What ERP systems can the portal integrate with?

The Portal People platform integrates with ERP systems including Sage 200, Datafile, and NetSuite.
Additional integrations can be supported via API depending on business requirements.

Can trade customers see their account information online?

Yes.

Logged-in customers can view order history, invoices, balances, and other account information pulled directly from the ERP, depending on how the portal is configured.

Why businesses use ERP-integrated B2B eCommerce portals
  • Reduces manual order entry
  • Keeps pricing and customer data in one system
  • Improves customer self-service
  • Scales without increasing admin workload
Dockerills Field Sales

Extend Your ERP Without Replacing It

The Portal People platform is designed to extend the value of your ERP, not compete with it. Your ERP remains the system of record for pricing, customers, inventory, and orders.

Proven B2B Account Ordering

The platform is already running in live production for ERP-linked businesses, processing millions in B2B orders.

Self-Service Ordering for Account Customers

Give trade customers a seamless online portal where they can place repeat orders, see contract pricing, and access account information all driven directly from ERP data.

Reduced Operational Pressure

Meet growing customer expectations for online ordering without diverting internal resources to build or maintain a bespoke eCommerce solution.

Improved Retention and Competitiveness

Integrated B2B online ordering strengthens customer relationships, improves retention, and helps businesses remain competitive as expectations continue to rise.

Powered By The Portal People

Portal People eCommerce Portals offer complete systems for managing B2B, B2E, and B2C orders and shopping carts.

Our portals are subscription based  meaning all technical maintenance and updating is included.  Everything is taken care of, ensuring a seamless and hassle-free experience.

Portal People Commerce offers a versatile environment enabling us to create exceptional online experiences that empower you, your team and your customers.

Our software seamlessly integrates with Datafile Software (ERP) and a variety of other popular ERP systems through our native integrations or multiple interfaces such as API, SQL, CSV, XML, and JSON. With decades of experience the Portal People team is uniquely positioned to support your successful digital transformation journey.

Portal Modules

Account Management

Effectively manage custome records, handle invoices, facilitate online balance payments, support multiple contacts, oversee group accounts, streamline order approval processes, and maintain comprehensive notes

Pricing Management

Implement intricate pricing solutions for both B2B and B2C customers, offering price bands per account, account group, and matrix pricing with options for fixed prices, percentage-based adjustments, or specified price bands with quantity breakpoints.

Product Management

Effortlessly handle a variety of product types, including simple, grouped, configurable, time-sensitive, and digital products. Leverage content management system features for extended product information and take advantage of bulk update options for seamless catalog management.

Delivery Management & Tracking

Take control of pricing and delivery charges with precision using our delivery matrix. Customize rates based on postcodes, weight, volume, product groups, and set increments to meet your specific requirements.

Advanced Search Features

Elevate your website's search capabilities with our advanced features. Enable enhanced site search and access site search reporting to add relevant search terms to products, ensuring that your customers find what they're looking for based on their search queries.

GDPR Features

Empower your customers with GDPR compliance using our communication management dashboard. This feature allows customers to easily manage their communication preferences for email, phone, SMS, and more by type, ensuring compliance with data protection regulations.

Output Manager

Effortlessly generate documents and reports in PDF or Excel formats directly from our system. Whether it's emails or list views, our output manager ensures seamless and flexible document creation.

Content Management System

Unlock the full potential of our content management suite, equipped with robust tools for managing custom pages. Leverage short code functionality and seamless integration with WordPress for comprehensive content management capabilities.

Booking Manager

Efficiently handle products and services with availability-based sales through our booking manager. Gain access to a comprehensive calendar view, streamline booking processes, and facilitate secure payment transactions for a complete overview of your bookings.

Service Management

Effectively manage customer equipment by tracking it, keep tabs on re-sale items through serial numbers, maintain detailed service records and history, utilize QR/Barcode identification, and streamline engineer certification management for comprehensive service oversight.

Marketing & Promotion Tools

Elevate your marketing efforts with our multi-channel feed management, including Google Shopping feed integration. Seamlessly connect with popular email platforms like Brevo, Mailchimp, and Sendgrid for effective email marketing campaigns and promotions across multiple channels.

Multi Site Multi Company

Effortlessly manage stock by outlet, set pricing by outlet, and support multiple front-end websites and portals. Our multi-site, multi-company functionality ensures seamless control and customization across various business entities and online platforms.

Search Engine Optimisation

Boost your online presence with our SEO capabilities. Enjoy a lean, high-speed system, effective navigation management, generate Google and Bing sitemaps, optimize meta data, implement schema microdata, utilize search engine-friendly URLs, and maintain control over URLs through the rewrite manager for enhanced visibility on search engines.

WordPress Integration

Experience seamless integration with WordPress, offering a full catalog, portal, and e-commerce features that harmonize effortlessly with Polylang and Divi for a unified and dynamic web presence.

Multi Language

Effortlessly manage your content in multiple languages, ensuring a global reach and presenting your public-facing e-commerce websites to a diverse audience.
FEATURES Portal People Logo
Cloud Based SAAS tick
B2B eCommerce tick
Customer Specific Pricing tick
B2C eCommerce tick
Booking Engine tick
Multi Company / Multi Site Capable tick
Multi Language Supported tick
CRM tick
*Integration to Back Office Business and Accounting Software tick
Google Shopping Feed Supported tick
Comprehensive Delivery Matrix tick
SEO Capabilities Inc Schema Markup by Default tick
All Capabilities Available In The Core System tick
Managed Migrations From Other Systems tick
*API's for 3rd Party Integrations tick
*3rd Party integration subject to specification.

Current Integrations

Datafile Logo
Ecwid Logo
Opayo Logo
Mailchimp Logo
Worldpay Logo
Ecwid Logo
Datafile Doftware Solutions Logo
Netsuite Logo
Magento Logo
Twilio Sendgrid Logo
Brevo Logo
Office 365 Logo
Global Payments Logo
Solarwinds Logo
Paypal logo
Microsoft Azure Logo
Concardis Logo
WHMCS Logo
Connectwise Logo
Ecwid Logo
WordPress Logo
Microsoft Dynamics Logo

Plus a growing library of additional integrations

Support & Monitoring

Stay Ahead with  Iterative Enhancements, Proactive Support and Continuous Monitoring

New Features

As we enhance our product, new features will be available to you. Some will be automatic, while others may require changes to your website.

Website Changes

For minor updates, we'll handle them quickly. For larger modifications, we'll provide a detailed quote.

Break Fix

If your website encounters any issues, simply email support or give us a call, and we'll promptly address them.

Monitoring

Our monitoring systems watch all the machines in our 'cloud' including key metrics on all virtual machines.

Our independent monitoring setup checks the response of each server and site. This system, hosted by a different provider than our cloud resources, tests from the outside ensuring we have a comprehnsive overview.

Alerts generated by this monitoring system are sent to our support team via multiple methods, day and night allowing us to address issues often before they are noticed.

Get In Touch With Matt and the Team

Further Reading